Tag Archives: Kindle

Amazon debuts all-you-can-read Kindle Unlimited plan

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The new service features access to more than 600,000 books and thousand of audiobooks

Amazon on Friday debuted a new Kindle Unlimited subscription service which allows access to more than 600,000 titles and thousands of audiobooks. Priced at $ 9.99 per month, the service includes such popular books series as The Lord of the Rings, Harry Potter, and The Hunger Games.

While the library is a great start it is nowhere the breadth of the full Kindle store; the same goes for the audiobooks through Audible. For a limited time, Amazon will toss in three months of access to Audible’s full library when signing up to Kindle Unlimited. And, for those shy about coughing up ten bucks on a new service, you can sign up for the 30-day free trial.

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Amazon touts success of Kindle Fire HDX Mayday Button

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Amazon is pretty proud of its Mayday Button. The technology, available for free on Kindle Fire HDX devices, allows users to have near-instant access to a real support team member, 24 hours a day, seven days a week, and 365 days a year.

Since launch eight months ago, the Mayday Button has become the most popular form of support-related communication for Kindle Fire HDX users, who have questions concerning everything from updating or installing apps to how to finish an Angry Birds level.

“When we set out to invent the Mayday button, we wanted to revolutionize tech support—and we’re happy to report it’s working!” said Scott Brown, Director of Amazon Customer Service. “75% of customer contacts for Fire HDX now come via the Mayday button.”

Support requests have been made from users around the world, from Australia and Venezuela to St. Lucia and Kenya, to name a few. To access the feature, users tap on the Mayday Button in their device’s Quick Settings menu, and wait for a response from an advisor.

Brown adds, “Even as the Mayday button has grown to become the most popular way for customers to ask questions, the team’s been able to beat the response time goal of 15 seconds or less—our average is just 9.75 seconds.”

Think all support questions are serious? Not exactly. Here’s a look at some of the more unusual requests that have been made to Mayday support staff.

“–After being stuck on a specific Angry Birds level for a week, a Tech Advisor helped a customer beat the level.

–What better way to settle a score than to use the Mayday button? A group of friends asked how to make a perfect peanut butter and jelly sandwich to prove whose approach was best.

–A Tech Advisor sang happy birthday to someone as they were receiving a Fire HDX from their boyfriend.

–Customers have asked Tech Advisors to draw everything from happy faces to rainbows, unicorns, fire-breathing dragons, and aliens.

–Mayday Tech Advisors also get their fair share of date requests and marriage proposals, but beyond that, they’ve been called everything from helpful, patient, sweet, wonderful, and courteous to beautiful, polite, and the “BEST EVER.”


Inside Mobile Apps

Amazon touts success of Kindle Fire HDX Mayday Button

mayday button 650

Amazon is pretty proud of its Mayday Button. The technology, available for free on Kindle Fire HDX devices, allows users to have near-instant access to a real support team member, 24 hours a day, seven days a week, and 365 days a year.

Since launch eight months ago, the Mayday Button has become the most popular form of support-related communication for Kindle Fire HDX users, who have questions concerning everything from updating or installing apps to how to finish an Angry Birds level.

“When we set out to invent the Mayday button, we wanted to revolutionize tech support—and we’re happy to report it’s working!” said Scott Brown, Director of Amazon Customer Service. “75% of customer contacts for Fire HDX now come via the Mayday button.”

Support requests have been made from users around the world, from Australia and Venezuela to St. Lucia and Kenya, to name a few. To access the feature, users tap on the Mayday Button in their device’s Quick Settings menu, and wait for a response from an advisor.

Brown adds, “Even as the Mayday button has grown to become the most popular way for customers to ask questions, the team’s been able to beat the response time goal of 15 seconds or less—our average is just 9.75 seconds.”

Think all support questions are serious? Not exactly. Here’s a look at some of the more unusual requests that have been made to Mayday support staff.

“–After being stuck on a specific Angry Birds level for a week, a Tech Advisor helped a customer beat the level.

–What better way to settle a score than to use the Mayday button? A group of friends asked how to make a perfect peanut butter and jelly sandwich to prove whose approach was best.

–A Tech Advisor sang happy birthday to someone as they were receiving a Fire HDX from their boyfriend.

–Customers have asked Tech Advisors to draw everything from happy faces to rainbows, unicorns, fire-breathing dragons, and aliens.

–Mayday Tech Advisors also get their fair share of date requests and marriage proposals, but beyond that, they’ve been called everything from helpful, patient, sweet, wonderful, and courteous to beautiful, polite, and the “BEST EVER.”


Inside Mobile Apps

Amazon touts success of Kindle Fire HDX Mayday Button

mayday button 650

Amazon is pretty proud of its Mayday Button. The technology, available for free on Kindle Fire HDX devices, allows users to have near-instant access to a real support team member, 24 hours a day, seven days a week, and 365 days a year.

Since launch eight months ago, the Mayday Button has become the most popular form of support-related communication for Kindle Fire HDX users, who have questions concerning everything from updating or installing apps to how to finish an Angry Birds level.

“When we set out to invent the Mayday button, we wanted to revolutionize tech support—and we’re happy to report it’s working!” said Scott Brown, Director of Amazon Customer Service. “75% of customer contacts for Fire HDX now come via the Mayday button.”

Support requests have been made from users around the world, from Australia and Venezuela to St. Lucia and Kenya, to name a few. To access the feature, users tap on the Mayday Button in their device’s Quick Settings menu, and wait for a response from an advisor.

Brown adds, “Even as the Mayday button has grown to become the most popular way for customers to ask questions, the team’s been able to beat the response time goal of 15 seconds or less—our average is just 9.75 seconds.”

Think all support questions are serious? Not exactly. Here’s a look at some of the more unusual requests that have been made to Mayday support staff.

“–After being stuck on a specific Angry Birds level for a week, a Tech Advisor helped a customer beat the level.

–What better way to settle a score than to use the Mayday button? A group of friends asked how to make a perfect peanut butter and jelly sandwich to prove whose approach was best.

–A Tech Advisor sang happy birthday to someone as they were receiving a Fire HDX from their boyfriend.

–Customers have asked Tech Advisors to draw everything from happy faces to rainbows, unicorns, fire-breathing dragons, and aliens.

–Mayday Tech Advisors also get their fair share of date requests and marriage proposals, but beyond that, they’ve been called everything from helpful, patient, sweet, wonderful, and courteous to beautiful, polite, and the “BEST EVER.”


Inside Mobile Apps

Amazon Fire TV, Kindle Fire get GTA trilogy, Twitch, and more

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Amazon and Rockstar Games today announced that the Grand Theft Auto trilogy is now available on Amazon Fire TV and Kindle Fire. Customers can now download and play Grand Theft Auto III, Grand Theft Auto: Vice City, and Grand Theft Auto: San Andreas on both the set-top box or the tablet.

walking_dead_2

As if this wasn’t cool enough, Amazon is offering a deal which see them giving back $ 20 worth of virtual currency. Indeed, if you purchase Grand Theft Auto: San Andreas, you will receive 2000 Amazon Coins back. These can then be used on other games or content. In essence, you can buy all three for the price of one right now. The limited-time promotion lasts until June 11 so be sure to take advantage of the deal!

Also available today is Twitch, the online video platform for millions of gamers. What’s more, Amazon is now offering The Walking Dead: Season 2 from Telltale Games, Magika from Paradox Interactive, and Zombie Tycoon from Frima.

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AndroidGuys

Amazon Fire TV, Kindle Fire get GTA trilogy, Twitch, and more

gta_trilogy

Amazon and Rockstar Games today announced that the Grand Theft Auto trilogy is now available on Amazon Fire TV and Kindle Fire. Customers can now download and play Grand Theft Auto III, Grand Theft Auto: Vice City, and Grand Theft Auto: San Andreas on both the set-top box or the tablet.

walking_dead_2

As if this wasn’t cool enough, Amazon is offering a deal which see them giving back $ 20 worth of virtual currency. Indeed, if you purchase Grand Theft Auto: San Andreas, you will receive 2000 Amazon Coins back. These can then be used on other games or content. In essence, you can buy all three for the price of one right now. The limited-time promotion lasts until June 11 so be sure to take advantage of the deal!

Also available today is Twitch, the online video platform for millions of gamers. What’s more, Amazon is now offering The Walking Dead: Season 2 from Telltale Games, Magika from Paradox Interactive, and Zombie Tycoon from Frima.

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Amazon shaves up to$80 off Kindle Fire and Kindle Fire HDX models

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Just in time for Valentine’s Day 2014, Amazon has discounted the price of its popular tablet, the Kindle Fire HDX. Effective immediately, and for a limited time, you can score the Kindle Fire HDX 7 for $ 199.99, a savings of $ 30 off the normal asking price. The larger Kindle Fire HDX 8.9 has a temporary price cut, down $ 40 to $ 339.99 while the Kindle Fire HD 8.9 is listed at $ 189.99. At $ 80 less than its usual price, it’s one heck of a bargain.

It is not clear when these prices will go back up so act fast!

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